Frequently Asked Questions
Everything you need to know about shopping at Teskey's.
How long will it take for my order to ship?
Standard orders are typically processed within 1-2 business days. Once shipped, delivery times range from 3-7 business days depending on your location and selected shipping method.
What is your return policy for apparel and boots?
We offer a 30-day return window for unworn items with original tags attached. Boots must be returned in their original box and show no signs of wear on the soles.
Do you offer international shipping?
Yes, Teskey's ships worldwide. International shipping rates and delivery times are calculated at checkout based on the destination country and package weight.
How do I know which size to order?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit, especially for our denim and leather goods.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and interest-free installment plans through Shop Pay.
Can I track my order once it has been placed?
Absolutely. Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.